FAQ
Questions Before You Book?
Find quick answers about packages, mermaid selection, travel, pool requirements, deposits, waivers, and contracts.
Booking & Availability
Booking Questions
Booking early is recommended, especially for weekends, summer parties, festivals, and seasonal events.
Yes. You can request your preferred mermaid during booking. Final availability depends on date, time, package, and location.
Packages & Events
Package Questions
Swimming Party is best for pool birthdays. Dry Party works well for homes, schools, libraries, venues, and no-pool events.
Yes. Custom Event Appearance is available for fairs, festivals, venues, renaissance-style events, seasonal events, and professional appearances.
Location & Travel
Travel Questions
The main service area is Northwest Arkansas and Southwest Missouri, with travel available for select events.
Travel fees may apply depending on event location. The exact fee can be confirmed before booking.
Pool & Safety
Swimming Party Questions
Swimming parties require a safe pool area, adult supervision, clear access, and a private changing area.
Weather policies should be confirmed in the final contract. A backup plan or reschedule option can be discussed before booking.
Waivers, Contracts & Payments
Payment Questions
Yes. A waiver and booking agreement should be accepted before the event is confirmed.
Yes. A deposit helps secure your selected package, mermaid, and event date.
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